Loading blog
Blog
Introducing Merchant-Funded Shipping Protection: Turn Protection Into a Customer BenefitXcotton’s Merchant-Funded Shipping Protection gives merchants a flexible way to offer shipping protection as a customer benefit. By covering the protection premium for eligible orders, merchants can reward loyal customers, support seasonal promotions, and add value to higher-value purchases—all while creating a more reassuring post-purchase experienceOct 20, 2026
From Discovery to Delivery: Rethinking the Connected Retail Customer JourneyDiscover how Estée Lauder and Ulta Beauty are reshaping retail through omnichannel strategies, connected customer journeys, and seamless shopping experiences. Explore key retail trends from Shoptalk Nashville, from digital discovery and physical stores to fulfillment and post-purchase customer experience, and learn how brands can build trust and drive long-term loyalty.Oct 7, 2026
Xcotton at Forter IMPACT: 5 Takeaways on AI, Trust, and the Future of CommerceAs AI, agentic commerce, and automation reshape digital commerce, trust is becoming more important than ever. At Forter IMPACT, Xcotton joined industry leaders to explore how AI is changing customer journeys, fraud prevention, identity, and growth. Here are five key takeaways on what these shifts mean for merchants—and why trust needs to extend beyond checkout.
Sep 15, 2026
IFA 2026 Highlights: 5 Takeaways Shaping the Future of Technology and CommerceFrom AI-powered homes to autonomous robots and smarter everyday devices, IFA 2026 showcased how technology is becoming more intuitive, personal, and practical. Here are five key takeaways shaping the future of technology and commerce.Sep 6, 2026

Turn your losses into revenue today
Inside Xcotton Workflows: The Story Behind Our New Building Primitive
From Discovery to Delivery: Rethinking the Connected Retail Customer JourneyDiscover how Estée Lauder and Ulta Beauty are reshaping retail through omnichannel strategies, connected customer journeys, and seamless shopping experiences. Explore key retail trends from Shoptalk Nashville, from digital discovery and physical stores to fulfillment and post-purchase customer experience, and learn how brands can build trust and drive long-term loyalty.Oct 7, 2026
Xcotton at Forter IMPACT: 5 Takeaways on AI, Trust, and the Future of CommerceAs AI, agentic commerce, and automation reshape digital commerce, trust is becoming more important than ever. At Forter IMPACT, Xcotton joined industry leaders to explore how AI is changing customer journeys, fraud prevention, identity, and growth. Here are five key takeaways on what these shifts mean for merchants—and why trust needs to extend beyond checkout.
Sep 15, 2026
IFA 2026 Highlights: 5 Takeaways Shaping the Future of Technology and CommerceFrom AI-powered homes to autonomous robots and smarter everyday devices, IFA 2026 showcased how technology is becoming more intuitive, personal, and practical. Here are five key takeaways shaping the future of technology and commerce.Sep 6, 2026