Product Updates

Stay up to date with the latest Xcotton product updates, new features, platform improvements, and enhancements designed to help merchants protect orders, streamline post-purchase experiences, and better serve their customers.

Product UpdatesIntroducing Merchant-Funded Shipping Protection: Turn Protection Into a Customer BenefitXcotton’s Merchant-Funded Shipping Protection gives merchants a flexible way to offer shipping protection as a customer benefit. By covering the protection premium for eligible orders, merchants can reward loyal customers, support seasonal promotions, and add value to higher-value purchases—all while creating a more reassuring post-purchase experienceOct 20, 2026